Returns & Exchanges
We keep returns simple!
We offer 60-day hassle-free returns on unused camping hammocks and hammock accessories. Whether the color isn't what you wanted, ordered the wrong hammock, or simply changed your mind, send it back to us and get a full refund (minus any shipping paid). We will refund your purchase as quickly as possible upon receiving it. This should take no more than 7 days. All you have to do is pay for shipping (an email heads up is helpful, too).
For exchanges, send us an email letting us know what you would like to exchange for and we will ensure we have what you want. Like with returns, send it back, pay for shipping, and we will get your exchange processed in under 7 days. On exchanges, we will pay for your shipping back to you.
Still have questions? Send us an email or fill out the contact form here.