We are fully committed to you and our products. We stand by the craftsmanship of our products with a lifetime warranty against defects. If there is an issue caused by material failure or workmanship with your hammock, straps, or carabiners, reach out to us and we will replace it.
Note: We cannot replace damaged products caused by reckless use, fire, sharp objects, animals, or other manmade damage. All warranty claims are subject to our approval.